Team Effectiveness among MARA employees


  • Nurhamizah Ishak Academy of Language Studies, Universiti Teknologi MARA Melaka Branch
  • Farah Nadzirah Khairuddin Academy of Language Studies, Universiti Teknologi MARA Melaka Branch
  • Nur Shaziella Aziz Academy of Language Studies, Universiti Teknologi MARA Melaka Branch



Team effectiveness, Organization management, Team


Effective teams help smoothen organization’s management and increase its productivity. This studyinvestigates level of Team Effectiveness among MARA employees. Quantitative research design wasemployed by researchers for this study. The instrument used was questionnaire with 50 items of close-endedand open-ended form. It was found that the sample has high overall team effectiveness level and also scoredhigh team effectiveness level in all five dimensions that were measured such as team goals and objectives,team roles and responsibilities, team leadership, team relationship and team communication. However,there were no significant differences between team effectiveness and demographic variables such asgender, academic qualifications, years of service and departments. As for the implications of this study, itcontributes to the corpus of knowledge in the area of team effectiveness in local context and providesempirical data to assist organizations in enhancing team effectiveness level amongst employees. Keywords: Team effectiveness, Organization management, Team


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