Covid-19, Workplace Challenges


  • Azian Abd Ghani UiTM Cawangan Terengganu Kampus Dungun
  • Zainuddin Zakaria UiTM Cawangan Terengganu Kampus Dungun
  • Siti Najihah Amir Hamzah UiTM Cawangan Terengganu Kampus Dungun



Employees' Performance, Work-related Stress, Motivation, Balancing Family-work Conflict, Workload, Covid-19 Pandemic


Workplace now, workplace then, the new normal is a conceptual paper written to enlightened how organizations monitor employees' work performance from home as versus working in the office as a result of the Covid-19 pandemic. The objective of this article was to determine how organizations are able to measure the performance of their employees when they are working from home. Secondly, to evaluate how organizations are able to monitor virtual workload as versus traditional workload.  And finally, through scrutinizing the new workplace normal articles, the author derived the third objective which is to determine how the employees balanced their work and family disputes during the Covid 19 pandemic. Several related articles were scrutinized to demonstrate the current workplace scenario as opposed to the traditional practices.  At the end of the article, we proposed monitoring measures and how employees' performance can be improved during the Covid19 pandemic. Flexibility in goal setting, teamwork, and regular performance feedback will psychologically lead to positivity in work performance. Whilst, social support, job autonomy, workload, and monitoring would reduce employees' procrastination in carrying out their virtual workload.  And finally, a 360° social support, flexible schedule, mental therapy, and boundary management able to overcome work and mental stress thus create a healthy working environment.


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